5 Questions with Talwinder Singh Your Friendly Neighbourhood Meter Reader

November 14, 2016

Meter Reader Featured

Most of us have come across a meter reader at one time, in our neighbourhood or in our backyard. But few understand the important role meter readers play in the electricity business. We caught up with meter reader Talwinder Singh to ask him about his job and what you should know about the people who do it.

  1. What does a SaskPower Meter reader do?

    Meter readers are the men and women who actually measure how much power you use. We do that by going to your home or business and taking measurements from your meter. We must do this to make sure that you are being charged correctly for electricity.

  2. What is your biggest challenge as a meter reader?

    Being the new face in the community can be tough and it takes time to get to know the customers in the areas we work in. We want to remind everyone that SaskPower employees are a diverse group, we have a job to do and the best part of doing that job is being welcomed into the communities we work in.

    If you aren't sure about us, please ask! All meter readers will be carrying a SaskPower ID badge and will also be dressed in SaskPower-branded clothing.

  3. What happens during a meter read?

    I usually park my car and pretty much leave it there until I do the whole route. I walk from door to door with my safety devices (dog-bite protection) and my handheld, which stores all of the information I collect and has other information like where the meter is located and if there are any special instructions from homeowners.

    I will check that I can access the meter and that there are no dogs that may be a threat. I then open the gate and go to the meter. After I read the meter, I input the information into my handheld and I'm off the whole process takes less than a minute. Then I do the same thing at the next house.

  4. What can customers do to help you do your job?

    We'd like it if customers could always ensure we can access the meter. We ask that customers keep their dogs away from the area as much as they can. The winter can be particularly challenging as well. Many people don't think about our need to get into the yard. Sometimes, there is snow up against the gate and we can't open it. The snow also hides everything on the ground. In the fall, please remember to pick up any items off the ground that could end up covered in snow along the path to the meter.

  5. What do you love about being a meter reader?

    Meeting new people  the customers, is something I really like. Some customers even offer me water and things like that in the Summer on hot days. There is also a great sense of freedom being able to be outside and having every day be a new day. It's never boring and I like representing SaskPower in the community.

 

Quotables:

"Being the new face in the community can be tough and it takes time to get to know the customers in the areas we work in. We want to remind everyone that SaskPower employees are a diverse group, we have a job to do and the best part of doing that job is being welcomed into the communities we work in."

"If you aren't sure about us, please ask! All meter readers will be carrying a SaskPower ID badge and will also be dressed in SaskPower-branded clothing."

"We'd like it if customers could always ensure we can access the meter."


Learn more:

Express Yourself

This page makes me feel:
% INSPIRED
% INFORMED
% UNSURE
% ANNOYED
% FRUSTRATED