SaskPower Reminding Customers to Protect Themselves from Fraud

August 04, 2017

SaskPower has become aware of another wave of fraudulent telephone calls currently circulating and reminds customers to report suspicious activity to their local police department if contacted by a scammer.

Several small businesses have been targeted recently in the Regina area. The businesses were phoned by someone posing as a SaskPower employee who told the customer that unless they submitted payment by a certain date, their power would be disconnected immediately.

SaskPower does not deal with overdue accounts in this manner, but works with customers on repayment arrangements for overdue accounts to avoid disconnection wherever possible.

If you doubt the authenticity of a call, hang up immediately. If you wish to verify the status of your account, contact SaskPower at 1-888-757-6937.

Customers are also reminded to protect themselves from email scams requesting them to download or send personal information. One such email scam currently circulating claims to be from "SaskPower Billing" with a zip file for customers to download.

SaskPower takes the privacy of its customers very seriously. SaskPower does not email customers asking them to download their statement, or provide account information. Any customers who have an online account are directed to their secure login page to view their bill when it is ready.

Anyone who has been the target of scammers is encouraged to report the incident to their police department and the Canadian Anti-Fraud Centre at 1-888-495-8501.

Learn more about how to protect yourself from fraud at: www.antifraudcentre-centreantifraude.ca.

At a glance...

  • Beware of phone and email scammers pretending to represent SaskPower
  • If in doubt, hang up, delete the email and contact SaskPower customer service at 1-888-757-6937

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